Small Business Plus has at its disposal an array of IT resources that focus on solutions in the following areas:
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| Hardware Solutions: |
Software Solutions: |
Network Solutions: |
Internet Solutions: |
· Desktop Computers
· Network Servers
· Routers, Hubs, Switches
· Firewall Security Applications
· Printers
· Data Storage |
· Microsoft Office Suite
· Microsoft Operating Systems
· Apple Mac
· Data Backup
· Microsoft Dynamics
· Oracle E-Business |
· Consulting
· Wired/Wireless LAN's
· Internet & Network Security
· Anti-Virus Applications
· Internet Connectivity |
· Web Site Designs
· Brochureware
· Search Engine Registration
· Domain Name Registration
· Hosting Services
· Email |
..:: Service Delivery Options Available for Small Businesses
To suit the needs and budgets of small and mid-size businesses, Small Business Plus offers a variety of options for delivering support, troubleshooting and consulting services. Find out more about Small Business Plus's service delivery options for small and mid-size businesses.
IT Outsourcing and Network Monitoring Packages
As a result of years of experience supporting small business IT networks, Small Business Plus has a variety of IT Outsourcing and Network Monitoring Packages designed to provide an affordable way for North Texas small businesses to maintain information systems that feature high availability, performance and security. Small Business Plus’ IT Outsourcing and Network Monitoring Packages are based on the proactive problem solving capabilities of Microsoft Operations Manager (MOM), a next-generation network management software platform that monitors the availability, performance and security of your information system and identifies problems before they can disrupt your network. Small Business Plus' IT Outsourcing and Network Monitoring Packages also feature network assessment, security audits, Help Desk Call Center support, and the establishment of safe remote connections between your network and Small Business Plus’ support experts. Find out more about Small Business Plus' IT Outsourcing and Network Monitoring Packages for cost-effective IT support outsourcing.
For concise information about Small Business Plus' network support packages, check out Small Business Plus' Datasheets for IT Outsourcing and Network Monitoring Packages, available in Adobe Acrobat format for easy printing.
Knowledge Transfer
Small Business Plus is committed to knowledge transfer from Small Business Plus's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, Small Business Plus can focus on providing high-value services by helping clients resolve complex problems and facilitating the adoption of leading-edge technologies. Small Business Plus often helps clients hire internal, front-end support staff, such as desktop support technicians, once clients grow to the point that outsourcing these functions is no longer cost effective. Find out more about Small Business Plus's knowledge transfer services.
Full Documentation of IT Services
Small Business Plus provides detailed documentation for all delivered services. Unlike freelance consultants who often provide scant documentation or details of services performed, every service provided by Small Business Plus is accompanied by comprehensive documentation. Every Small Business Plus staff member has full access to the service reports generated by every staff member to every client. The discipline of documenting and storing service records results in more efficient service and avoids a variety of common and unfortunate scenarios such as when a service customer is effectively held hostage to a consultant who won’t release the keys to the kingdom. Find out more about Small Business Plus's documentation of IT outsourcing services.
Remote Support
Small Business Plus is a pioneer in providing secure remote support to business networks. When practiced correctly, remote support offers significant productivity enhancement and money savings by solving problems in a fraction of the time that would be required for an on-site service call. Small Business Plus' remote support experts know how to resolve problems quickly, and Small Business Plus' low-granularity pricing model for remote support protects clients from having to pay for services are never delivered.
On-site Service
Some IT problems require onsite support and troubleshooting. Small Business Plus has built a strong team of experienced, field technicians and engineers who can deliver technical services anywhere. Small Business Plus also provides onsite service throughout Texas to clients who have WAN-connected offices or affiliates.
24x7 Support
Small Business Plus also offers 24x7 support and automated server monitoring to keep mission-critical systems running smoothly. Small Business Plus offers small businesses a variety of options for delivering support and troubleshooting services.
Expert Consulting
Small Business Plus' computer consulting services give your small business affordable access to expertise in technical areas where you may lack in-house resources. Small Business Plus' long experience focusing on Windows networking and security and high-volume email systems has helped companies improve the efficiency of their information networks.
Small Business Plus' system engineers can provide insights on infrastructure and architecture that will allow your information network to grow along with your business without busting your IT budget.
Integration Solutions
Microsoft Dynamics
Inspired Business Management Software With the flexible, scalable solution of Microsoft Dynamics eEnterprise, your business management software can quickly become a company-wide inspiration. That's because eEnterprise gives you immediate access to real-time information, and lets all corners of your company talk to each other effortlessly. Now, you can streamline company-wide decision-making and take action faster together.
Microsoft Dynamics suite of applications is targeted to our mid-market clients (businesses with $5 million to $500 million in annual revenues), providing powerful, flexible, integrated front and back office solutions with advanced analysis and reporting capabilities. Microsoft Dynamics eEnterprise provides a robust and proven solution that gives you access to the information you need to make better business decisions.
An enterprise-wide, integrated solution, Dynamics provides functionality for financials, distribution, e-commerce, human resources and payroll, project accounting, field service, manufacturing and supply chain management. An integrated enterprise solution maximizes your resources and helps boost your performance, giving your company the quick reflexes you need to stay strong in changing times and help you maintain optimal ROI-and meet your projected profits.
Oracle
Experienced Oracle Professionals An Oracle partner since our inception, esoftsolutions is committed to the belief that business should define technology, and not the other way around. Whether you need complete project management, or select specialists to supplement your team, our field-proven professionals include project managers, team leaders, developers, technical and functional specialists, and DBA's. From comprehensive assessment and business process analysis to hardware and software procurement, data conversion, implementations, upgrades, customizations, extensions, interface development, third party packaged integration, technical infrastructure, training and maintenance; we can tie all your enterprise functions into one fully-integrated complete solution. Our expertise includes:
- Oracle e-Business Suite (Financials, HRMS, CRM, Manufacturing/Supply Chain)
- E-Commerce
- Business Intelligence and OLAP (BIS, OFA)
- Data Warehousing
- Self-service enterprise Portals and Intranets
- Customizations and Extensions
- Database Management
- Educational Services
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